How to Make a Complaint

Last updated: October 2026

We want every homeowner who reaches Planechecked Pest Control to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to raise a complaint and what happens afterward. It is a general template and is not legal advice.

What You Can Tell Us About

You can write to us about:

• Your experience when you called or contacted Planechecked Pest Control
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• How a provider we connected you with behaved

When the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you are unhappy with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Please know that Planechecked Pest Control cannot settle contract disputes, refund money for a provider's work, or make decisions for a provider.

If your worry is about how a pesticide was applied, you may also contact the agency that regulates pest control in Michigan.

How to Send a Complaint

Email contact@planechecked.property and include:

• Your name and the easiest way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

What Comes Next

We will confirm we received your complaint by email, usually within a few business days. We will then look into what happened, which may include reaching out to the provider. After that, we will write back with what we found and any steps we are taking.

If You Are Still Not Happy

If our answer does not satisfy you, reply and ask us to look again. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau.

Contact

Email: contact@planechecked.property